Hosted or On-Site? The PBX Debate Simplified


When a business upgrades to a private branch exchange (PBX) phone system, it has one crucial decision to make – does it host the PBX on-site or leave it in the hands of the service provider? There are several arguments for both sides, each of which are discussed in this infographic by Irish Telecom.
Many smaller businesses or companies undergoing a period of transition will entrust their service provider with managing the PBX solution, as this will relieve the business of one important task. On the other hand, managers who like to have the final say over every aspect of the business, or those with a high level of technical expertise, could well be more inclined to host the solution in-house and customise it to precise specifications.
Take a look at the infographic below for further comparisons between on-site and hosted PBX.
Hosted or On-Site The PBX Debate Simplified